Protel Holding and Turkish Airlines Electronic Money and Payment Services (TKPAY) have entered into a strategic partnership to streamline remote collection processes for hotel and restaurant businesses. Through this collaboration, businesses utilizing Simpra Link can now manage their remote collections easily and efficiently by accessing TKPAY’s payment infrastructure and advantageous commission rates through a single, unified panel.
Protel Holding, by collaborating with TKPAY—which operates with the goal of providing financial infrastructure to the travel ecosystem covering flights, accommodation, transportation, and dining—is integrating advanced payment solutions into the daily collection processes of hospitality businesses.
While businesses continue to manage their collections via the Simpra Link panel, they will now benefit from TKPAY’s payment infrastructure and favorable commission rates. The partnership aims to simplify collection processes, enhance operational efficiency, and deliver a more robust payment experience to customers.
“Leveraging Our Expertise in the HoReCa Sector”
Commenting on the collaboration, Protel Holding General Manager Cenk Temiz stated, “We position Simpra Link as a solution that allows businesses to manage their remote collection processes from a single center. We serve leading hospitality enterprises in Turkey and globally with our MICROS Simphony and Simpra POS solutions for the food and beverage industry, and our OPERA and Cloudbeds hotel management systems for the hospitality sector. Thanks to this collaboration with TKPAY, businesses using Simpra Link can take advantage of powerful payment infrastructure along with special, favorable commission rates for our customers. As two players with deep expertise in the HoReCa sector, we plan to realize significant further collaborations.”
“Innovative Financial Solutions for the Travel Ecosystem”
Mustafa Ekmen, General Manager of TKPAY, also shared his views on the partnership: “As TKPAY, a 100% subsidiary of Turkish Airlines, we act with the goal of offering innovative and strong financial solutions to the entire travel ecosystem. The hospitality and restaurant sectors form an inseparable part of this ecosystem. Through this partnership with Protel, we are integrating TKPAY’s payment infrastructure into the daily collection processes of businesses using Simpra Link. We aim to offer advantageous commercial terms and an efficient collection experience while simplifying the payment acceptance processes for businesses.”
Enhanced Efficiency with Simpra Link
Simpra Link is a digital solution that enables businesses to perform collections quickly and securely by sending payment links to guests via email or SMS. Simplifying the payment process particularly for hotels and food and beverage establishments serving international guests, Simpra Link records all transactions instantly, secures guest information, and reduces fraud risk.
This structure provides a more practical and lower-risk alternative to traditional mail-order methods, reducing the operational burden for businesses that receive payments from different locations or from abroad. Operating in integration with global business management systems, Simpra Link allows for the reporting of all transactions—from sales to payment—from a single point.

