Turkey’s internet banking usage rate rose from 61.3 percent in 2022 to 75.9 percent this year. Turkey’s internet usage rate was determined to be 92.3 percent this year. When examining citizens’ reasons for using the internet, it was observed that internet banking usage has increased significantly over the past 5 years.
The use of websites or mobile banking applications has become widespread in recent years due to reasons such as the spread of technology and smartphones, the development of digital banking systems, and the ability to carry out transactions faster and from any location compared to transactions carried out at digital branches.
In this context, the internet banking usage rate was 61.3 percent in 2022, rising to 67.1 percent in 2023, 71 percent in 2024, and 73.2 percent in 2025.
This rate was calculated at 75.9 percent this year as well. This level shows that 3 out of every 4 people in the 16-74 age group in Turkey use internet banking.
The internet banking usage rate was determined to be 87.5 percent among men and 63.7 percent among women. This rate had been recorded as 74.3 percent for men and 47.1 percent for women in 2022.
Nearly half of the country uses email
The rate of internet usage classified under the category of “sending or receiving e-mail” was also measured at 48.1 percent for this year. The internet usage rate for this purpose had been calculated at 45.2 percent five years ago.
When classified by gender, it was determined that 53.4 percent of men and 42.4 percent of women sent or received e-mail this year.
Also this year, it was determined that 13.3 percent of individuals in Turkey used the internet for the purpose of “listening to or downloading podcasts.” The podcast listening rate was measured at 12.7 percent among men and 13.9 percent among women.
